Welcome to Veronica Ariel, where bespoke tailoring meets the pinnacle of personal expression. Our custom wedding gowns, prom dresses, expertly tailored suits, and elegant black-tie attire are crafted to embody your unique story. Whether you're a bride-to-be, a dashing groom, preparing for prom, or set to shine at a gala, we guide you seamlessly in creating your dream ensemble. Book your appointment today and step into a world of luxury bridal, prom, and special occasion wear. With Veronica Ariel, your special event will be adorned with unmatched elegance and style.
BESPOKE FAQs:
What should I bring to my consultation?
Bring any inspiration photos, sketches, or materials that can help convey your vision. If you have specific fabric preferences, feel free to mention them during the consultation.
How long does the consultation last?
Each consultation typically lasts between 45 minutes to an hour, depending on the complexity of the design and your specific needs.
Is the consultation fee refundable?
No, the consultation fee is non-refundable. However, if you decide to proceed with your order, the fee will be credited toward the final cost of your garment(s).
Can I reschedule my consultation?
Yes, rescheduling is possible if communicated in advance. Please contact us as soon as possible to reschedule your appointment.
What happens if I miss my consultation?
If you miss your scheduled consultation without prior communication, no refunds will be made, and you will not be able to book future appointments. Please inform us in advance if you need to reschedule.
Process and Production Questions
What is the process after I book a consultation?
After booking a consultation, we will discuss your design preferences, fabric choices, and other details. Once the design is finalized, a deposit of 50% of the total cost is required to secure your booking. Production will then begin, with standard timelines ranging from 8-12 weeks. If you need expedited production, please let us know, and we will discuss the additional rush fees and adjusted timelines. Fittings and adjustments will be scheduled as needed, and your final garment will be delivered once completed.
What is the standard production time for garments?
Standard production time for garments is 8-12 weeks. For expedited production (4-6 weeks), an additional rush fee will apply. Specific fees and further production details will be discussed during your consultation. Please note, we do not accept orders requiring production time of less than 4 weeks, and consultations will be canceled if this timeline is requested.
Payment and Contact Information
What payment methods do you accept?
We accept various payment methods including credit cards, bank transfers (Zelle), and PayPal. The consultation fee must be paid before the scheduled meeting, and a 50% deposit is required to secure your booking after the design is finalized. The remaining balance is due upon delivery of the garment.
How can I contact you if I have questions or need to reschedule?
You can reach us by submitting an inquiry form via our website. Please contact us as soon as possible if you need to reschedule your consultation or have any questions about the process.
What if I need to cancel my order after the deposit is paid?
If you need to cancel your order after the deposit is paid, please contact us immediately to discuss the situation. The deposit is generally non-refundable, but we will work with you to find the best solution.
Additional Information on Virtual Consultations
Virtual Consultation FAQs
Do you offer virtual consultations?
Yes, we offer virtual consultations for clients who are unable to visit in person. Virtual consultations are conducted via video conferencing via Zoom (or possibly an iPhone FaceTime can be option if specified).
How do I book a virtual consultation?
You can book a virtual consultation through our online booking system. Please select the 'Virtual Consultation' option when scheduling your appointment.
What should I expect during a virtual consultation?
During the virtual consultation, we will discuss your design preferences, fabric choices, pricing, and timelines just as we would in an in-person meeting. Please have any inspiration photos, sketches, or materials ready to share via screen sharing. We will also guide you through taking your measurements during the call to ensure accuracy.
How long does a virtual consultation last?
Each virtual consultation typically lasts between 45 minutes to an hour, depending on the complexity of the design and your specific needs.
What technology do I need for a virtual consultation?
You will need a reliable internet connection, a device with a camera and microphone (such as a computer, tablet, or smartphone), and access to a video conferencing platform via Zoom. We will provide you with the meeting link and instructions once your appointment is confirmed.
Can I reschedule or cancel a virtual consultation?
Yes, rescheduling or canceling a virtual consultation is possible if communicated in advance. Please contact us as soon as possible to reschedule or cancel your appointment.
Are there any additional fees for virtual consultations?
No, the fee for a virtual consultation is the same as for an in-person consultation. The consultation fee is non-refundable but will be credited toward the final cost of your garment(s) if you decide to proceed with your order.
How do fittings and adjustments work if I had a virtual consultation?
If you had a virtual consultation, we will schedule in-person fittings and adjustments as necessary. If you are unable to attend in-person fittings, we can discuss alternative solutions, such as virtual fittings or collaborating with a local tailor for adjustments.
